Hover over Reports and select Transaction Report.
Select either Submitted Transactions or Live store.
WebCom is able to generate reports on two distinct types of transactions; ‘Live Store’ transactions and ‘Submitted’ transactions:
Submitted Transactions - which have been both processed and sent to the acquirer for settlement.
Live Store Transactions - which have been processed and completed; however, they have not yet been submitted to the acquirer for settlement.
When creating reports it is important to be aware of the above report sources to avoid any potential confusion caused by missing transactions
Select your date range you would like the report to be within.
Select Txn Type from the drop down list.
Select Refund from the drop down list
Select Insert
Select Start Search.
Select export to export the report.
Last updated 5 months ago
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