# Refund Report Via Webcom

{% stepper %}
{% step %}

#### Login To Webcom

<figure><img src="/files/sKT4l6nUxmJhiSw6nShU" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Navigate to Transaction Report

Hover over Reports and select Transaction Report.

<figure><img src="/files/saPNUq38Qh9CjAW9bdUO" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Selecting Report Source

Select either Submitted Transactions or Live store.

{% hint style="info" %}
WebCom is able to generate reports on two distinct types of transactions; ‘Live Store’ transactions and ‘Submitted’ transactions:&#x20;

* Submitted Transactions - which have been both processed and sent to the acquirer for settlement.&#x20;
* Live Store Transactions - which have been processed and completed; however, they have not yet been submitted to the acquirer for settlement.&#x20;

When creating reports it is important to be aware of the above report sources to avoid any potential confusion caused by missing transactions
{% endhint %}

<figure><img src="/files/Z9t87L0yCg4uLg0HnFRR" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Select Time & Date

Select your date range you would like the report to be within.

<figure><img src="/files/llAH8fxWtDn554FD3Z8y" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Filter By Fields

Select Txn Type from the drop down list.&#x20;

<figure><img src="/files/BT6llKvl0uHoDnIE9TTF" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Select Refund

1. Select Refund from the drop down list
2. Select Insert

<figure><img src="/files/UL1XIHH1OjriFS1HDI8N" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Start Search

Select Start Search.

<figure><img src="/files/qVDxGXN9NbQJgfUcTSI7" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### Export Report

Select export to export the report.&#x20;

<figure><img src="/files/ET0fKOV6kUn5xMj6zc1w" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


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