# Overview

## P400

<figure><picture><source srcset="/files/PHusb32inWOJggvHi91r" media="(prefers-color-scheme: dark)"><img src="/files/riNYEWNHq8ZJPnohlWOJ" alt=""></picture><figcaption></figcaption></figure>

<table data-view="cards" data-full-width="false"><thead><tr><th align="center"></th></tr></thead><tbody><tr><td align="center"><a href="/spaces/tLwzVMt5RYJKxXMsQtTx/pages/klk6lXWiHzduXR1SZgfk">Waiting For Merchant Login</a></td></tr><tr><td align="center"><a href="/spaces/tLwzVMt5RYJKxXMsQtTx/pages/IGu8fM5XrLmEFW1Nq43p">Red Dot Error</a></td></tr><tr><td align="center"><a href="/spaces/tLwzVMt5RYJKxXMsQtTx/pages/Gj45qj55IuRluDiG9AJx">Contactless Not Working</a></td></tr></tbody></table>

<details>

<summary>More Errors</summary>

[Unable To Connect To Host](/p400-error-page/unable-to-connect-to-host.md)

[Reports Failed on the Terminal](/p400-error-page/reports-failed-on-the-terminal.md)

[Unexpected Login ID](/p400-error-page/unexpected-login-id.md)

[Not Detecting Inserted Cards](/p400-error-page/not-detecting-inserted-cards.md)

[HVP Not Working (Apple/Google Pay)](/p400-error-page/hvp-not-working-apple-google-pay.md)

</details>

***

## V240M

<figure><picture><source srcset="/files/mDL4rPVcbFQywAmHRlMZ" media="(prefers-color-scheme: dark)"><img src="/files/w2WLGn4zmXRfWz47rViQ" alt=""></picture><figcaption></figcaption></figure>

<table data-view="cards" data-full-width="false"><thead><tr><th align="center"></th></tr></thead><tbody><tr><td align="center"><a href="/spaces/cmfuwl80eH6N5p6AWNk5/pages/BA3AtMBDlznbN9sB0LPJ">Unexpected Login ID</a></td></tr><tr><td align="center"><a href="/spaces/cmfuwl80eH6N5p6AWNk5/pages/tOPXeDR6FP51ipxE5Mrt">Screen Flickering</a></td></tr><tr><td align="center"><a href="/spaces/cmfuwl80eH6N5p6AWNk5/pages/zUM0bCCkYf7JHJojRZhz">Unable To Connect To Host</a></td></tr></tbody></table>

<details>

<summary>More Errors</summary>

[Waiting For Merchant Login](/v240m-error-page/waiting-for-merchant-login.md)

[Reports Failed on the Terminal](/v240m-error-page/reports-failed-on-the-terminal.md)

[Red Dot Error](/v240m-error-page/red-dot-error.md)

[Not Detecting Inserted Cards](/v240m-error-page/not-detecting-inserted-cards.md)

[Contactless Not Working](/v240m-error-page/contactless-not-working.md)

[HVP Not Working (Apple/Google Pay)](/v240m-error-page/hvp-not-working-apple-google-pay.md)

[Total Reverting to Zero](/v240m-error-page/total-reverting-to-zero.md)

[Printer Not Working](/v240m-error-page/printer-not-working.md)

</details>

***

## V200C

<figure><picture><source srcset="/files/zOkHc4jKJizPItT9vQZT" media="(prefers-color-scheme: dark)"><img src="/files/QwN1M7nDjAjLZQhPqt4h" alt=""></picture><figcaption></figcaption></figure>

<table data-view="cards" data-full-width="false"><thead><tr><th align="center"></th></tr></thead><tbody><tr><td align="center"><a href="/spaces/NE6vq4HSJSB9vrbUPRve/pages/aQEDKfB2WglO4ByIpXCZ">Reports Failed</a></td></tr><tr><td align="center"><a href="/spaces/NE6vq4HSJSB9vrbUPRve/pages/5sNf69XnRzjEoSP7I7Uo">Not Detecting Cards</a></td></tr><tr><td align="center"><a href="/spaces/NE6vq4HSJSB9vrbUPRve/pages/1njhnnGTfjb5LtgXRLK6">HVP Not Working</a></td></tr></tbody></table>

<details>

<summary>More Errors</summary>

[Waiting For Merchant Login](/v200c-error-page/waiting-for-merchant-login.md)

[Unable To Connect To Host](/v200c-error-page/unable-to-connect-to-host.md)

[Unexpected Login ID](/v200c-error-page/unexpected-login-id.md)

[Red Dot Error](/v200c-error-page/red-dot-error.md)

[Contactless Not Working](/v200c-error-page/contactless-not-working.md)

</details>

***

## T650P/C/M

<figure><picture><source srcset="/files/vF6mUsLEql85DwuKh6gV" media="(prefers-color-scheme: dark)"><img src="/files/cM0Bff4BIk6kor0hHyzH" alt=""></picture><figcaption></figcaption></figure>

<table data-view="cards"><thead><tr><th align="center"></th></tr></thead><tbody><tr><td align="center"><a href="/spaces/Sl54UYn7XiEdyuKsD9yB/pages/1mLZ2WmBPESciqHqplJc">Battery Fault</a></td></tr><tr><td align="center"><a href="/spaces/Sl54UYn7XiEdyuKsD9yB/pages/amXbWUa3vuLLqD7xmOaJ">SAF Diagnostic</a></td></tr><tr><td align="center"><a href="/spaces/Sl54UYn7XiEdyuKsD9yB/pages/TZMYHt2D7jilpYdd5wQq">Testing Chip Reader</a></td></tr></tbody></table>

<details>

<summary>More Errors</summary>

[Testing Printer Settings](/t650-error-page/diagnostic/testing-printer-settings.md)

[Network Information Check](/t650-error-page/diagnostic/network-information-check.md)

[Merchant Information](/t650-error-page/diagnostic/merchant-information.md)

[Last Transaction Information](/t650-error-page/diagnostic/last-transaction-information.md)

</details>

***

## P630/2/+A

<figure><picture><source srcset="/files/6TECegNwzocSxTtI597C" media="(prefers-color-scheme: dark)"><img src="/files/M2lVNB75O6LVtENu5YZa" alt=""></picture><figcaption></figcaption></figure>

<table data-view="cards"><thead><tr><th align="center"></th></tr></thead><tbody><tr><td align="center"><a href="/spaces/Sl54UYn7XiEdyuKsD9yB/pages/g9Iz5eggM9x6Gb25YCBo">Network Information Check</a></td></tr><tr><td align="center"><a href="/spaces/Sl54UYn7XiEdyuKsD9yB/pages/TZMYHt2D7jilpYdd5wQq">Testing Chip Reader</a></td></tr><tr><td align="center"><a href="/spaces/Sl54UYn7XiEdyuKsD9yB/pages/n4X2r3mgxqM574AccXAt">Merchant Information</a></td></tr></tbody></table>

<details>

<summary>More Errors</summary>

[Last Transaction Information](/t650-error-page/diagnostic/last-transaction-information.md)

[SAF Diagnostic](/t650-error-page/diagnostic/saf-diagnostic.md)

</details>

***

## UX700

<figure><picture><source srcset="/files/uGJpMuYv9S5wTT07ZsDg" media="(prefers-color-scheme: dark)"><img src="/files/T9GXaIlPrnq2AwU58pBo" alt=""></picture><figcaption></figcaption></figure>

<table data-view="cards"><thead><tr><th align="center"></th></tr></thead><tbody><tr><td align="center"><a href="/spaces/ujEt7Ukm51p9EFBH5gEz/pages/g9Iz5eggM9x6Gb25YCBo">Network Information Check</a></td></tr><tr><td align="center"><a href="/spaces/ujEt7Ukm51p9EFBH5gEz/pages/TZMYHt2D7jilpYdd5wQq">Testing Chip Reader</a></td></tr><tr><td align="center"><a href="/spaces/ujEt7Ukm51p9EFBH5gEz/pages/n4X2r3mgxqM574AccXAt">Merchant Information</a></td></tr></tbody></table>


---

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