Submit Offline Transactions

For Terminals on Version 2.10.0.10 and Above

  1. Access the Sale Screen After logging in, go to the Sale screen.

  2. Open the Menu Press the * button.

  3. Go to Supervisor Menu Select Supervisor and enter the password (default is 12345, unless changed). If you have amended this please refer to page 43 on the Webcom Manual.

  4. Go to SAF Diagnostics Select SAF Diagnostics.

  5. Send Offline Transactions Select Send Offline Transactions.

If there are no offline transactions, the device will notify you. If there are offline transactions, they will be submitted automatically.


For Terminals Below Version 2.10.0.10

  1. Check Network Connection Ensure the terminal is connected to the network (Restart the network interface if needed).

  2. Attempt Login Log in to the terminal. This will trigger any stored offline transactions to be submitted.

  3. Update Terminal To access SAF Diagnostics for manual submission, update your terminal to version 2.10.0.10 or above. Please refer to page 33 on the Webcom Manual to schedule a software update on the terminal.

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