For the complete documentation index, see llms.txt. This page is also available as Markdown.

Contactless Not Working

If your terminal is not prompting to contactless symbol and only asks customers to insert their card, please follow the below:

  1. Power Off the Terminal Hold down the red X button until the device turns off.

  2. Mark for Configuration Update Log in to Webcom and mark the terminal for a default configuration update.

  3. Power On the Terminal Hold down the green button until the device turns back on.

  4. Perform a Test Transaction Try a test transaction to confirm the contactless reader is working.

  5. If Still Not Working Please Contact Support.

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