# Terminal Reset Process

{% hint style="warning" %}
You can reset your terminal in **two ways**:

1. **Via Device Manager** – This is the official method and requires an Admin Passcode.
2. **Via Settings** – Use this method only if you cannot generate an Admin Passcode through VHQ.
   {% endhint %}

{% tabs %}
{% tab title="Resetting Via Device Manager" %}

1. Slide **down from the top** (or **up from the bottom**) and open the **App Launcher** (9-box grid).
2. Select **Reset Setup Wizard**.
3. Enter the **Admin Passcode** (Contact Help Desk to obtain Admin Passcode).
4. Swipe up from the bottom and tap **More options**.
5. Tick **Reset DID** and **Request key exchange**.
6. Tap the message: **“RESET DEVICE AND RESTART (WARNING: POWER COULD DRAIN BEFORE MERCHANT ACTIVATES)”**.

The terminal will restart and start from the **Out Of Box Experience (OOBE)**.

* See [**Terminal Setup (OOBE)** ](/t650-how-tos/terminal-setup-out-of-box.md)for further setup instructions.

**Note:** If you use this method instead of Device Manager and encounter issues, you may need to [**clear EntityID and POIUID**](/t650-how-tos/clear-entity-id-and-poiuid.md).
{% endtab %}

{% tab title="Resetting Via Settings" %}

1. Slide **down from the top** of the screen (or **up from the bottom** if using Android Launcher) and open the **App Launcher** (9-box grid).
2. Tap **Settings** > **System** > **Reset Options**.
3. Select **Erase all data (factory reset)**.
4. Tap **Reset Device** at the bottom.
   * <mark style="color:$danger;">**Do not**</mark> <mark style="color:$danger;"></mark><mark style="color:$danger;">tick the “Enable deployment mode” box.</mark>
5. Tap **Erase Everything**.

The terminal will restart and start from the **Out Of Box Experience (OOBE)**.

* See [**Terminal Setup (OOBE)** ](/t650-how-tos/terminal-setup-out-of-box.md)for further setup instructions.

**Note:** If you use this method instead of Device Manager and encounter issues, you may need to [**clear EntityID and POIUID**](/t650-how-tos/clear-entity-id-and-poiuid.md).
{% endtab %}
{% endtabs %}

#### [<mark style="color:$success;">Back to T650P - How To Guides</mark>](/t650-how-tos/t650p-how-to-guides.md)


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