# How To Perform A Refund

{% hint style="info" %}
Transaction on the day cannot be refunded however you can void these. Please see the [How To Void Transaction](/t650-how-tos/how-to-void-transactions.md) Guide.
{% endhint %}

{% stepper %}
{% step %}

#### On the **Payment screen**, enter the **refund amount**.

{% endstep %}

{% step %}

#### Tap **Other**, then select **Refund**.

{% endstep %}

{% step %}

#### Enter the **Cashier passcode** for security.

{% endstep %}

{% step %}

#### The refund amount will appear on the screen tap **Card or Mobile**.

{% endstep %}

{% step %}

#### The customer can:

* **Insert, swipe, or tap** their original payment card/device, or
* Refund via **APMs** by selecting them on the screen.
  {% endstep %}

{% step %}

#### The terminal will process the **authorization and approval**.

{% endstep %}

{% step %}

#### Choose a **receipt option**.

{% endstep %}
{% endstepper %}

{% embed url="<https://www.youtube.com/watch?t=1s&v=dk4Xo5fk60o>" %}

#### [<mark style="color:$success;">Back to T650P - How To Guides</mark>](/t650-how-tos/t650p-how-to-guides.md)


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