How To Perform Customer Not Present Transactions

Customer Not Present transactions are used when the cardholder isn’t in-store. Card details can be taken by phone or mail.

1

Enter the transaction amount, then tap “Other.”

2

Select “Manual Card Entry.”

3

Choose “Phone Order.”

4

Enter the full card number and tap Enter.

5

Enter the expiry date and tap Enter.

6

Enter the CVC and tap Enter.

7

If prompted, enter the customer’s address details.

8

If prompted, choose the receipt option you prefer.