# Testing Chip Reader

{% hint style="warning" %}
**Please note:** The guide below is based on the terminal’s default configuration settings. If your terminal has custom settings, some steps may vary. If you need any help or have questions, please [Contact Support](https://my.verifone.com/s/supportbyemail) if you require further assistance.
{% endhint %}

{% stepper %}
{% step %}

#### Open App Launcher

1. Slide down on the payment screen from the top.
   \*

   ```
   <figure><img src="https://content.gitbook.com/content/MCEvaBjXzcYkU2LCJBQa/blobs/JnyQO2rg1MbNDjtHSgt7/image.png" alt="" width="180"><figcaption></figcaption></figure>
   ```
2. Select the 9 box grid symbol at the top next to the Wifi Icon.
   \*

   ```
   <figure><img src="https://content.gitbook.com/content/MCEvaBjXzcYkU2LCJBQa/blobs/MSSUkzmP19VQt9pOQg4e/image.png" alt="" width="180"><figcaption></figcaption></figure>
   ```

{% endstep %}

{% step %}

#### Diagnostics

Select Diagnostics.

<figure><img src="https://content.gitbook.com/content/MCEvaBjXzcYkU2LCJBQa/blobs/c0MAsYWwmx3oLIPteShh/image.png" alt="" width="180"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

### Card Reader Test

Scroll down and select Card Reader Test.

<figure><img src="https://content.gitbook.com/content/MCEvaBjXzcYkU2LCJBQa/blobs/I6WR9basTkrdOVAvJEqR/image.png" alt="" width="235"><figcaption></figcaption></figure>

{% endstep %}

{% step %}

#### View Card Reader Test

You will now be able to view the result to see if your card reader function is working or not.&#x20;

{% hint style="info" %}
You will need to insert a card to check this.&#x20;
{% endhint %}

<figure><img src="https://content.gitbook.com/content/MCEvaBjXzcYkU2LCJBQa/blobs/GKVzRl245FrtNVhtiUH2/image.png" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}