> For the complete documentation index, see [llms.txt](https://helpcenter.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.verifone.com/p400-how-tos/how-to-process-a-customer-not-present-transaction..md).

# How to Process a Customer Not Present Transaction.

1. **Access the Sale Screen** \
   After logging in, go to the Sale screen.
2. **Open the Menu** \
   Tap the blue banner at the top of the screen.
3. **Select Card Not Present** \
   Choose Card Not Present from the menu.
4. **Choose Transaction Type** \
   On the next screen, select your preferred CNP method and specify whether you are processing 
   * Purchase 
   * Refund 
   * Account Verification

#### [<mark style="color:$success;">Back to P400 - How To Guides</mark>](/p400-how-tos/p400-how-to-guides.md#p400-how-to-guides)


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