> For the complete documentation index, see [llms.txt](https://helpcenter.verifone.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpcenter.verifone.com/p400-how-tos/how-to-force-a-heartbeat.md).

# How to Force a Heartbeat

1. **Access the Sale Screen** \
   After logging in, go to the Sale screen.
2. **Open the Menu** \
   Tap the blue banner at the top of the screen.
3. **Navigate to Supervisor** \
   Press the down arrow until you see Supervisor, then select it.
4. **Enter Supervisor Password** \
   Input the Supervisor password (default is 12345, unless changed). If you have amended this please refer to <mark style="color:purple;">page 43</mark> on the [Webcom Manual](/webcom-manual/webcom-manual.md).
5. **Select Force Heartbeat** \
   Choose Force Heartbeat from the options.
6. **Choose Heartbeat** \
   Type Select either:
   * *Regular Heartbeat*&#x20;
   * *Maintenance Heartbeat*
7. **Device Update** \
   The terminal will now pull the latest information and packages from VHQ.

#### [<mark style="color:$success;">Back to P400 - How To Guides</mark>](/p400-how-tos/p400-how-to-guides.md#p400-how-to-guides)


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