# Red Dot Error

1. **Check Network Connection** \
   Ensure the terminal is connected to the network ([Restart the network interface](/p400-how-tos/restart-network-interface.md) if needed).
2. **Send Offline Transactions**\
   Please refer to the [Send Offline Transaction](/p400-how-tos/submit-offline-transactions.md) Guide.
3. **If the Issue Still Persists** \
   Please [Contact Support](https://my.verifone.com/s/supportbyemail) to log a replacement terminal.


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