# UK Help Centre

## UK Help Centre

- [Verifone Help Centre](https://helpcenter.verifone.com/readme.md): ................................................................................ How can we help? ..................................................................
- [Cardinal Commerce Infrastructure Change](https://helpcenter.verifone.com/cardinal-commerce-infrastructure-change.md)
- [Cardinal Songbird Integration Update](https://helpcenter.verifone.com/cardinal-songbird-integration-update.md): Visa is introducing Subresource Integrity (SRI) and a new quarterly release model for the Songbird JavaScript library.
- [Verifone Cardinal Songbird V2.1.0 Migration Guide](https://helpcenter.verifone.com/verifone-cardinal-songbird-v2.1.0-migration-guide.md)
- [Terminal Software Update – Version 2.10.0.43](https://helpcenter.verifone.com/terminal-software-update-version-2.10.0.43.md): Verifone have now released a new software for your Verifone payment terminal. This applies to P400, V240m, V200c and E285 devices.
- [2.10.0.43 Release Notes](https://helpcenter.verifone.com/2.10.0.43-release-notes.md)

## How To

- [Overview](https://helpcenter.verifone.com/how-to/overview.md)

## User Manuals

- [Product User Manuals](https://helpcenter.verifone.com/user-manuals/readme.md)

## Error Guides

- [Overview](https://helpcenter.verifone.com/troubleshooting/overview.md)

## Portals

- [Portals](https://helpcenter.verifone.com/portals/portals.md)

## P400 - How To's

- [P400 - How To Guides](https://helpcenter.verifone.com/p400-how-tos/p400-how-to-guides.md)
- [Restart Network Interface](https://helpcenter.verifone.com/p400-how-tos/restart-network-interface.md): To restart the Network Interface on the terminal, please follow the below;
- [Enable POS Mode](https://helpcenter.verifone.com/p400-how-tos/enable-pos-mode.md): To enable POS Mode on the device to allow for seamless Integration, please follow the below;
- [Standalone Mode](https://helpcenter.verifone.com/p400-how-tos/standalone-mode.md): To change the device from Integrated to Standalone Mode, please follow the below;
- [Enable or Disable Extended Receipt](https://helpcenter.verifone.com/p400-how-tos/enable-or-disable-extended-receipt.md)
- [Run Reports from the Terminal](https://helpcenter.verifone.com/p400-how-tos/run-reports-from-the-terminal.md)
- [How to Process a Customer Not Present Transaction.](https://helpcenter.verifone.com/p400-how-tos/how-to-process-a-customer-not-present-transaction..md)
- [How to Process a Refund](https://helpcenter.verifone.com/p400-how-tos/how-to-process-a-refund.md)
- [How to Process Auth Only](https://helpcenter.verifone.com/p400-how-tos/how-to-process-auth-only.md)
- [How to Process Charge Only](https://helpcenter.verifone.com/p400-how-tos/how-to-process-charge-only.md)
- [Submit Offline Transactions](https://helpcenter.verifone.com/p400-how-tos/submit-offline-transactions.md)
- [How to Force a Heartbeat](https://helpcenter.verifone.com/p400-how-tos/how-to-force-a-heartbeat.md)
- [Reprint Receipt](https://helpcenter.verifone.com/p400-how-tos/reprint-receipt.md)
- [TMS Update](https://helpcenter.verifone.com/p400-how-tos/tms-update.md)
- [How to Find MAC Address](https://helpcenter.verifone.com/p400-how-tos/how-to-find-mac-address.md)
- [How to Check Terminal IP's on Device](https://helpcenter.verifone.com/p400-how-tos/how-to-check-terminal-ips-on-device.md): To locate the IP's your terminal is currently using please follow the guide below;
- [How to Reboot the a P400](https://helpcenter.verifone.com/p400-how-tos/how-to-reboot-the-a-p400.md): Follow the steps below to restart or power off your terminal safely

## P400 - Error Page

- [Waiting For Merchant Login](https://helpcenter.verifone.com/p400-error-page/waiting-for-merchant-login.md)
- [Unable To Connect To Host](https://helpcenter.verifone.com/p400-error-page/unable-to-connect-to-host.md)
- [Reports Failed on the Terminal](https://helpcenter.verifone.com/p400-error-page/reports-failed-on-the-terminal.md)
- [Unexpected Login ID](https://helpcenter.verifone.com/p400-error-page/unexpected-login-id.md): The message “Unexpected Login ID” means the user tried to log in with a different login ID than the one used previously.
- [Red Dot Error](https://helpcenter.verifone.com/p400-error-page/red-dot-error.md): If you see a red dot in the top-right corner of the main screen, it means there is an offline transaction stored on the device that has not yet been submitted.
- [Not Detecting Inserted Cards](https://helpcenter.verifone.com/p400-error-page/not-detecting-inserted-cards.md): If your terminal is not detecting inserted cards but still accepts contactless payments, the chip reader may be dirty or damaged.
- [Contactless Not Working](https://helpcenter.verifone.com/p400-error-page/contactless-not-working.md): If your terminal is not prompting to contactless symbol and only asks customers to insert their card, please follow the below:
- [HVP Not Working (Apple/Google Pay)](https://helpcenter.verifone.com/p400-error-page/hvp-not-working-apple-google-pay.md): If your terminal does not prompt contactless payments above £100 or €50 and this was working before or on another terminal on site, please follow the below guide:
- [SRED Not Operational](https://helpcenter.verifone.com/p400-error-page/sred-not-operational.md): A security key is assigned to the PED during setup. If the key expires, the device will stop processing transactions and display "SRED NOT OPERATIONAL."

## P400 - Connections

- [P400 - Connection Guides](https://helpcenter.verifone.com/p400-connections/p400-connection-guides.md)
- [Wifi Setup](https://helpcenter.verifone.com/p400-connections/wifi-setup.md)
- [Hidden Wi-Fi Setup Guide](https://helpcenter.verifone.com/p400-connections/hidden-wi-fi-setup-guide.md)
- [Removing a Wi-Fi Network](https://helpcenter.verifone.com/p400-connections/removing-a-wi-fi-network.md)
- [Amending a Wi-Fi Network](https://helpcenter.verifone.com/p400-connections/amending-a-wi-fi-network.md)
- [IP Setup guide](https://helpcenter.verifone.com/p400-connections/ip-setup-guide.md)
- [Whitelisting IP's and Ports](https://helpcenter.verifone.com/p400-connections/whitelisting-ips-and-ports.md): The following ports and IPs will need to be whitelisted for inbound and outbound access on your network to connect to our server.

## V240M - How To's

- [V240M - How To Guides](https://helpcenter.verifone.com/v240m-how-tos/v240m-how-to-guides.md)
- [Restart Network Interface](https://helpcenter.verifone.com/v240m-how-tos/restart-network-interface.md): To restart the Network Interface on the terminal, please follow the below;
- [Enable POS Mode](https://helpcenter.verifone.com/v240m-how-tos/enable-pos-mode.md): To enable POS Mode on the device to allow for seamless Integration, please follow the below;
- [Standalone Mode](https://helpcenter.verifone.com/v240m-how-tos/standalone-mode.md): To change the device from Integrated to Standalone Mode, please follow the below;
- [Enable or Disable Extended Receipt](https://helpcenter.verifone.com/v240m-how-tos/enable-or-disable-extended-receipt.md)
- [Run Reports from the Terminal](https://helpcenter.verifone.com/v240m-how-tos/run-reports-from-the-terminal.md)
- [How to Process a Customer Not Present Transaction.](https://helpcenter.verifone.com/v240m-how-tos/how-to-process-a-customer-not-present-transaction..md)
- [How to Process a Refund](https://helpcenter.verifone.com/v240m-how-tos/how-to-process-a-refund.md)
- [How to Process Auth Only](https://helpcenter.verifone.com/v240m-how-tos/how-to-process-auth-only.md)
- [How to Process Charge Only](https://helpcenter.verifone.com/v240m-how-tos/how-to-process-charge-only.md)
- [Submit Offline Transactions](https://helpcenter.verifone.com/v240m-how-tos/submit-offline-transactions.md)
- [How to Force a Heartbeat](https://helpcenter.verifone.com/v240m-how-tos/how-to-force-a-heartbeat.md)
- [Reprint Receipt](https://helpcenter.verifone.com/v240m-how-tos/reprint-receipt.md)
- [TMS Update](https://helpcenter.verifone.com/v240m-how-tos/tms-update.md)
- [How to Find MAC Address](https://helpcenter.verifone.com/v240m-how-tos/how-to-find-mac-address.md)
- [How to Check Terminal IP's on Device](https://helpcenter.verifone.com/v240m-how-tos/how-to-check-terminal-ips-on-device.md): To locate the IP's your terminal is currently using please follow the guide below;
- [How to Reboot a V240m](https://helpcenter.verifone.com/v240m-how-tos/how-to-reboot-a-v240m.md): Follow the steps below to restart or power off your terminal safely

## V240M - Error Page

- [Waiting For Merchant Login](https://helpcenter.verifone.com/v240m-error-page/waiting-for-merchant-login.md)
- [Unable To Connect To Host](https://helpcenter.verifone.com/v240m-error-page/unable-to-connect-to-host.md)
- [Reports Failed on the Terminal](https://helpcenter.verifone.com/v240m-error-page/reports-failed-on-the-terminal.md)
- [Unexpected Login ID](https://helpcenter.verifone.com/v240m-error-page/unexpected-login-id.md): The message “Unexpected Login ID” means the user tried to log in with a different login ID than the one used previously.
- [Red Dot Error](https://helpcenter.verifone.com/v240m-error-page/red-dot-error.md): If you see a red dot in the top-right corner of the main screen, it means there is an offline transaction stored on the device that has not yet been submitted.
- [Not Detecting Inserted Cards](https://helpcenter.verifone.com/v240m-error-page/not-detecting-inserted-cards.md): If your terminal is not detecting inserted cards but still accepts contactless payments, the chip reader may be dirty or damaged.
- [Contactless Not Working](https://helpcenter.verifone.com/v240m-error-page/contactless-not-working.md): If your terminal is not prompting to contactless symbol and only asks customers to insert their card, please follow the below:
- [HVP Not Working (Apple/Google Pay)](https://helpcenter.verifone.com/v240m-error-page/hvp-not-working-apple-google-pay.md): If your terminal does not prompt contactless payments above £100 or €50 and this was working before or on another terminal on site, please follow the below guide:
- [Screen Flickering](https://helpcenter.verifone.com/v240m-error-page/screen-flickering.md): In cases where the terminal screen appears to jump or flicker, this is typically related to the device handling peak usage.
- [Total Reverting to Zero](https://helpcenter.verifone.com/v240m-error-page/total-reverting-to-zero.md): In some instances, the terminal may revert an entered amount back to zero. This behavior is typically related to the system operating under heavy usage.
- [Printer Not Working](https://helpcenter.verifone.com/v240m-error-page/printer-not-working.md): In cases where receipts print only partially, performing a cold restart of the terminal will resolve the issue.

## V240M - Connections

- [V240M - Connection Guides](https://helpcenter.verifone.com/v240m-connections/v240m-connection-guides.md)
- [Wifi Setup](https://helpcenter.verifone.com/v240m-connections/wifi-setup.md)
- [Hidden Wi-Fi Setup Guide](https://helpcenter.verifone.com/v240m-connections/hidden-wi-fi-setup-guide.md)
- [Removing a Wi-Fi Network](https://helpcenter.verifone.com/v240m-connections/removing-a-wi-fi-network.md)
- [Amending a Wi-Fi Network](https://helpcenter.verifone.com/v240m-connections/amending-a-wi-fi-network.md)
- [Mobile Data Setup](https://helpcenter.verifone.com/v240m-connections/mobile-data-setup.md)
- [Bluetooth Lan Setup](https://helpcenter.verifone.com/v240m-connections/bluetooth-lan-setup.md): Follow the steps below to pair your V240m terminal with its base using Bluetooth:
- [IP Setup guide](https://helpcenter.verifone.com/v240m-connections/ip-setup-guide.md)
- [Whitelisting IP's and Ports](https://helpcenter.verifone.com/v240m-connections/whitelisting-ips-and-ports.md): The following ports and IPs will need to be whitelisted for inbound and outbound access on your network to connect to our server.

## V200C - How To's

- [V200C - How To Guides](https://helpcenter.verifone.com/v200c-how-tos/v200c-how-to-guides.md)
- [Restart Network Interface](https://helpcenter.verifone.com/v200c-how-tos/restart-network-interface.md): To restart the Network Interface on the terminal, please follow the below;
- [Enable POS Mode](https://helpcenter.verifone.com/v200c-how-tos/enable-pos-mode.md): To enable POS Mode on the device to allow for seamless Integration, please follow the below;
- [Standalone Mode](https://helpcenter.verifone.com/v200c-how-tos/standalone-mode.md): To change the device from Integrated to Standalone Mode, please follow the below;
- [Enable or Disable Extended Receipt](https://helpcenter.verifone.com/v200c-how-tos/enable-or-disable-extended-receipt.md)
- [Run Reports from the Terminal](https://helpcenter.verifone.com/v200c-how-tos/run-reports-from-the-terminal.md)
- [How to Process a Customer Not Present Transaction.](https://helpcenter.verifone.com/v200c-how-tos/how-to-process-a-customer-not-present-transaction..md)
- [How to Process a Refund](https://helpcenter.verifone.com/v200c-how-tos/how-to-process-a-refund.md)
- [How to Process Auth Only](https://helpcenter.verifone.com/v200c-how-tos/how-to-process-auth-only.md)
- [How to Process Charge Only](https://helpcenter.verifone.com/v200c-how-tos/how-to-process-charge-only.md)
- [Submit Offline Transactions](https://helpcenter.verifone.com/v200c-how-tos/submit-offline-transactions.md)
- [How to Force a Heartbeat](https://helpcenter.verifone.com/v200c-how-tos/how-to-force-a-heartbeat.md)
- [Reprint Receipt](https://helpcenter.verifone.com/v200c-how-tos/reprint-receipt.md)
- [TMS Update](https://helpcenter.verifone.com/v200c-how-tos/tms-update.md)
- [How to Find MAC Address](https://helpcenter.verifone.com/v200c-how-tos/how-to-find-mac-address.md)
- [How to Check Terminal IP's on Device](https://helpcenter.verifone.com/v200c-how-tos/how-to-check-terminal-ips-on-device.md): To locate the IP's your terminal is currently using please follow the guide below;
- [How to Reboot the a V200C](https://helpcenter.verifone.com/v200c-how-tos/how-to-reboot-the-a-v200c.md): Follow the steps below to restart or power off your terminal safely

## V200C - Error Page

- [Waiting For Merchant Login](https://helpcenter.verifone.com/v200c-error-page/waiting-for-merchant-login.md)
- [Unable To Connect To Host](https://helpcenter.verifone.com/v200c-error-page/unable-to-connect-to-host.md)
- [Reports Failed on the Terminal](https://helpcenter.verifone.com/v200c-error-page/reports-failed-on-the-terminal.md)
- [Unexpected Login ID](https://helpcenter.verifone.com/v200c-error-page/unexpected-login-id.md): The message “Unexpected Login ID” means the user tried to log in with a different login ID than the one used previously.
- [Red Dot Error](https://helpcenter.verifone.com/v200c-error-page/red-dot-error.md): If you see a red dot in the top-right corner of the main screen, it means there is an offline transaction stored on the device that has not yet been submitted.
- [Not Detecting Inserted Cards](https://helpcenter.verifone.com/v200c-error-page/not-detecting-inserted-cards.md): If your terminal is not detecting inserted cards but still accepts contactless payments, the chip reader may be dirty or damaged.
- [Contactless Not Working](https://helpcenter.verifone.com/v200c-error-page/contactless-not-working.md): If your terminal is not prompting to contactless symbol and only asks customers to insert their card, please follow the below:
- [HVP Not Working (Apple/Google Pay)](https://helpcenter.verifone.com/v200c-error-page/hvp-not-working-apple-google-pay.md): If your terminal does not prompt contactless payments above £100 or €50 and this was working before or on another terminal on site, please follow the below guide:

## V200C - Connections

- [V200C - Connection Guides](https://helpcenter.verifone.com/v200c-connections/v200c-connection-guides.md)
- [Wifi Setup](https://helpcenter.verifone.com/v200c-connections/wifi-setup.md)
- [Hidden Wi-Fi Setup Guide](https://helpcenter.verifone.com/v200c-connections/hidden-wi-fi-setup-guide.md)
- [Removing a Wi-Fi Network](https://helpcenter.verifone.com/v200c-connections/removing-a-wi-fi-network.md)
- [Amending a Wi-Fi Network](https://helpcenter.verifone.com/v200c-connections/amending-a-wi-fi-network.md)
- [IP Setup guide](https://helpcenter.verifone.com/v200c-connections/ip-setup-guide.md)
- [Whitelisting IP's and Ports](https://helpcenter.verifone.com/v200c-connections/whitelisting-ips-and-ports.md): The following ports and IPs will need to be whitelisted for inbound and outbound access on your network to connect to our server.

## T650 - How To's

- [T650P - How To Guides](https://helpcenter.verifone.com/t650-how-tos/t650p-how-to-guides.md)
- [Terminal Setup (Out of Box)](https://helpcenter.verifone.com/t650-how-tos/terminal-setup-out-of-box.md): Easily set up your terminal for the first time by following these simple steps:
- [Terminal Reset Process](https://helpcenter.verifone.com/t650-how-tos/terminal-reset-process.md)
- [How To Add A Tip To A Sale](https://helpcenter.verifone.com/t650-how-tos/how-to-add-a-tip-to-a-sale.md)
- [How To Add A Cashback To A Sale](https://helpcenter.verifone.com/t650-how-tos/how-to-add-a-cashback-to-a-sale.md)
- [Assign Static IP Address](https://helpcenter.verifone.com/t650-how-tos/assign-static-ip-address.md): The below is instructions on how to assign a static IP address onto a terminal whether using WIFI or Ethernet and assume the terminal is already connecting through DHCP.
- [Manager And Cashier Passcode Setup](https://helpcenter.verifone.com/t650-how-tos/manager-and-cashier-passcode-setup.md): This passcode is not required for setting up the WIFI/ GPRS, accessing reports and transaction history. However you do need a password to do a refund. A refund password can be set up
- [Clear Entity ID And POIUID](https://helpcenter.verifone.com/t650-how-tos/clear-entity-id-and-poiuid.md)
- [How To Perform Customer Not Present Transactions](https://helpcenter.verifone.com/t650-how-tos/how-to-perform-customer-not-present-transactions.md): Customer Not Present transactions are used when the cardholder isn’t in-store. Card details can be taken by phone or mail.
- [How To Print/View End Of Day Reports](https://helpcenter.verifone.com/t650-how-tos/how-to-print-view-end-of-day-reports.md): View and print your sales and transaction summaries, including daily totals, end-of-shift reports, and End-of-Day summaries.
- [How To Locate The Serial Number](https://helpcenter.verifone.com/t650-how-tos/how-to-locate-the-serial-number.md): You can find your terminal’s serial number in two ways
- [How To Perform A Refund](https://helpcenter.verifone.com/t650-how-tos/how-to-perform-a-refund.md)
- [How To Process A Sale](https://helpcenter.verifone.com/t650-how-tos/how-to-process-a-sale.md): Easily take card or alternative payments, get approval, and provide a receipt all in a few simple steps.
- [How To Reprint A Receipt](https://helpcenter.verifone.com/t650-how-tos/how-to-reprint-a-receipt.md): Easily find past transactions and print either the merchant or customer receipt directly from your terminal.
- [How To Void Transactions](https://helpcenter.verifone.com/t650-how-tos/how-to-void-transactions.md): Learn how to quickly void a transaction by selecting it from your order history, choosing a reason, and confirming with your password.
- [How To Reboot Terminal](https://helpcenter.verifone.com/t650-how-tos/how-to-reboot-terminal.md)

## T650 - Error Page

- [SAF Diagnostic](https://helpcenter.verifone.com/t650-error-page/diagnostic/saf-diagnostic.md)
- [Last Transaction Information](https://helpcenter.verifone.com/t650-error-page/diagnostic/last-transaction-information.md)
- [Testing Printer Settings](https://helpcenter.verifone.com/t650-error-page/diagnostic/testing-printer-settings.md)
- [Network Information Check](https://helpcenter.verifone.com/t650-error-page/diagnostic/network-information-check.md)
- [Merchant Information](https://helpcenter.verifone.com/t650-error-page/diagnostic/merchant-information.md): You can use this guide to check the Merchant ID and the Terminal ID linked to your terminal.
- [Testing Chip Reader](https://helpcenter.verifone.com/t650-error-page/diagnostic/testing-chip-reader.md)
- [Battery Fault](https://helpcenter.verifone.com/t650-error-page/diagnostic/battery-fault.md): Follow the simple steps below to check whether your device battery is working correctly.
- [Checking For Updates](https://helpcenter.verifone.com/t650-error-page/out-of-box-setup-issues/checking-for-updates.md)

## T650 - Connections

- [T650P - Connection Guide](https://helpcenter.verifone.com/t650-connections/t650p-connection-guide.md)
- [Wifi Setup](https://helpcenter.verifone.com/t650-connections/wifi-setup.md): Follow the steps below to connect your terminal to a Wi-Fi network:
- [Deleting a Wifi Profile](https://helpcenter.verifone.com/t650-connections/deleting-a-wifi-profile.md): If you need to remove a saved Wi-Fi network from your terminal, please follow the steps below:
- [Mobile Data Setup](https://helpcenter.verifone.com/t650-connections/mobile-data-setup.md): By default, your terminal will automatically connect to the GPRS network, and manual APN configuration is usually not required. If you need to manually configure the APN, follow the steps below:
- [Bluetooth Setup](https://helpcenter.verifone.com/t650-connections/bluetooth-setup.md): Follow the steps below to pair your terminal to a bluetooth network:

## P630 - How To's

- [P630 - How To Guides](https://helpcenter.verifone.com/p630-how-tos/p630-how-to-guides.md)
- [Terminal Setup (Out of Box)](https://helpcenter.verifone.com/p630-how-tos/terminal-setup-out-of-box.md): Easily set up your terminal for the first time by following these simple steps:
- [Terminal Reset Process](https://helpcenter.verifone.com/p630-how-tos/terminal-reset-process.md)
- [How To Add A Tip To A Sale](https://helpcenter.verifone.com/p630-how-tos/how-to-add-a-tip-to-a-sale.md)
- [How To Add A Cashback To A Sale](https://helpcenter.verifone.com/p630-how-tos/how-to-add-a-cashback-to-a-sale.md)
- [Assign Static IP Address](https://helpcenter.verifone.com/p630-how-tos/assign-static-ip-address.md): The below is instructions on how to assign a static IP address onto a terminal whether using WIFI or Ethernet and assume the terminal is already connecting through DHCP.
- [Manager And Cashier Passcode Setup](https://helpcenter.verifone.com/p630-how-tos/manager-and-cashier-passcode-setup.md): This passcode is not required for setting up the WIFI/ GPRS, accessing reports and transaction history. However you do need a password to do a refund. A refund password can be set up
- [Clear Entity ID And POIUID](https://helpcenter.verifone.com/p630-how-tos/clear-entity-id-and-poiuid.md)
- [How To Perform Customer Not Present Transactions](https://helpcenter.verifone.com/p630-how-tos/how-to-perform-customer-not-present-transactions.md): Customer Not Present transactions are used when the cardholder isn’t in-store. Card details can be taken by phone or mail.
- [How To Print/View End Of Day Reports](https://helpcenter.verifone.com/p630-how-tos/how-to-print-view-end-of-day-reports.md): View and print your sales and transaction summaries, including daily totals, end-of-shift reports, and End-of-Day summaries.
- [How To Locate The Serial Number](https://helpcenter.verifone.com/p630-how-tos/how-to-locate-the-serial-number.md): You can find your terminal’s serial number in two ways
- [How To Perform A Refund](https://helpcenter.verifone.com/p630-how-tos/how-to-perform-a-refund.md)
- [How To Process A Sale](https://helpcenter.verifone.com/p630-how-tos/how-to-process-a-sale.md): Easily take card or alternative payments, get approval, and provide a receipt all in a few simple steps.
- [How To Reprint A Receipt](https://helpcenter.verifone.com/p630-how-tos/how-to-reprint-a-receipt.md): Easily find past transactions and print either the merchant or customer receipt directly from your terminal.
- [How To Void Transactions](https://helpcenter.verifone.com/p630-how-tos/how-to-void-transactions.md): Learn how to quickly void a transaction by selecting it from your order history, choosing a reason, and confirming with your password.
- [How To Reboot Terminal](https://helpcenter.verifone.com/p630-how-tos/how-to-reboot-terminal.md)

## P630 - Error Page

- [SAF Diagnostic](https://helpcenter.verifone.com/p630-error-page/diagnostic/saf-diagnostic.md)
- [Last Transaction Information](https://helpcenter.verifone.com/p630-error-page/diagnostic/last-transaction-information.md)
- [Network Information Check](https://helpcenter.verifone.com/p630-error-page/diagnostic/network-information-check.md)
- [Merchant Information](https://helpcenter.verifone.com/p630-error-page/diagnostic/merchant-information.md): You can use this guide to check the Merchant ID and the Terminal ID linked to your terminal.
- [Testing Chip Reader](https://helpcenter.verifone.com/p630-error-page/diagnostic/testing-chip-reader.md)
- [Checking For Updates](https://helpcenter.verifone.com/p630-error-page/out-of-box-setup-issues/checking-for-updates.md)

## P630 - Connections

- [P630 - Connection Guides](https://helpcenter.verifone.com/p630-connections/p630-connection-guides.md)
- [Wifi Setup](https://helpcenter.verifone.com/p630-connections/wifi-setup.md): Follow the steps below to connect your terminal to a Wi-Fi network:
- [Deleting a Wifi Profile](https://helpcenter.verifone.com/p630-connections/deleting-a-wifi-profile.md): If you need to remove a saved Wi-Fi network from your terminal, please follow the steps below:

## UX700 - How To's

- [UX700 - How To Guides](https://helpcenter.verifone.com/ux700-how-tos/ux700-how-to-guides.md)
- [Terminal Setup (Out of Box)](https://helpcenter.verifone.com/ux700-how-tos/terminal-setup-out-of-box.md): Easily set up your terminal for the first time by following these simple steps:
- [Terminal Reset Process](https://helpcenter.verifone.com/ux700-how-tos/terminal-reset-process.md)
- [Assign Static IP Address](https://helpcenter.verifone.com/ux700-how-tos/assign-static-ip-address.md): The below is instructions on how to assign a static IP address onto a terminal whether using WIFI or Ethernet and assume the terminal is already connecting through DHCP.
- [Manager And Cashier Passcode Setup](https://helpcenter.verifone.com/ux700-how-tos/manager-and-cashier-passcode-setup.md): This passcode is not required for setting up the WIFI/ GPRS, accessing reports and transaction history. However you do need a password to do a refund. A refund password can be set up
- [How To Locate The Serial Number](https://helpcenter.verifone.com/ux700-how-tos/how-to-locate-the-serial-number.md): You can find your terminal’s serial number in two ways

## UX700 - Error Page

- [Network Information Check](https://helpcenter.verifone.com/ux700-error-page/diagnostic/network-information-check.md)
- [Merchant Information](https://helpcenter.verifone.com/ux700-error-page/diagnostic/merchant-information.md): You can use this guide to check the Merchant ID and the Terminal ID linked to your terminal.
- [Testing Chip Reader](https://helpcenter.verifone.com/ux700-error-page/diagnostic/testing-chip-reader.md)
- [Checking For Updates](https://helpcenter.verifone.com/ux700-error-page/out-of-box-setup-issues/checking-for-updates.md)

## UX700 - Connections

- [UX700 - Connection Guides](https://helpcenter.verifone.com/ux700-connections/ux700-connection-guides.md)
- [Wifi Setup](https://helpcenter.verifone.com/ux700-connections/wifi-setup.md): Follow the steps below to connect your terminal to a Wi-Fi network:
- [Deleting a Wifi Profile](https://helpcenter.verifone.com/ux700-connections/deleting-a-wifi-profile.md): If you need to remove a saved Wi-Fi network from your terminal, please follow the steps below:

## Terminal Manuals

- [P400 User Manual](https://helpcenter.verifone.com/terminal-manuals/p400-user-manual.md): Please find our P400 manual below;
- [V240M User Manual](https://helpcenter.verifone.com/terminal-manuals/v240m-user-manual.md): Please find our V240M manual below;
- [V200C User Manual](https://helpcenter.verifone.com/terminal-manuals/v200c-user-manual.md): Please find our V200C manual below;
- [E285 User Manual](https://helpcenter.verifone.com/terminal-manuals/e285-user-manual.md): Please find our E285 manual below;
- [T650P User Manual](https://helpcenter.verifone.com/terminal-manuals/t650p-user-manual.md): Please find our E285 manual below;
- [P630 User Manual](https://helpcenter.verifone.com/terminal-manuals/p630-user-manual.md): Please find our P630 manual below;
- [UX700 User Manual](https://helpcenter.verifone.com/terminal-manuals/ux700-user-manual.md): Please find our P630 manual below;
- [VX820 POS](https://helpcenter.verifone.com/terminal-manuals/vx820-pos.md)

## Webcom Manual

- [Webcom Manual](https://helpcenter.verifone.com/webcom-manual/webcom-manual.md): Please find our Webcom manual below;
- [Configuration Update Guide](https://helpcenter.verifone.com/webcom-manual/configuration-update-guide.md): Please find the configuration update guide below;

## WebCom How To Landing Page

- [WebCom How To Landing Page](https://helpcenter.verifone.com/webcom-how-to-landing-page/webcom-how-to-landing-page.md)

## Webcom - TMS

- [Terminal Management System](https://helpcenter.verifone.com/webcom-tms/terminal-management-system.md)
- [Account Landing Page](https://helpcenter.verifone.com/webcom-tms/accounts/account-landing-page.md)
- [Amend Account Name](https://helpcenter.verifone.com/webcom-tms/accounts/amend-account-name.md)
- [Check / Amend Refund Pin](https://helpcenter.verifone.com/webcom-tms/accounts/check-amend-refund-pin.md)
- [Enable/Disable Merchant Reference](https://helpcenter.verifone.com/webcom-tms/accounts/enable-disable-merchant-reference.md)
- [Amend Receipt Details](https://helpcenter.verifone.com/webcom-tms/accounts/amend-receipt-details.md)
- [Terminals Landing Page](https://helpcenter.verifone.com/webcom-tms/terminals/terminals-landing-page.md)
- [Creating Terminal Configuration](https://helpcenter.verifone.com/webcom-tms/terminals/creating-terminal-configuration.md): For Engage Terminal Only
- [Configuration Update](https://helpcenter.verifone.com/webcom-tms/terminals/configuration-update.md)
- [Configuration Update (For Legacy Terminal)](https://helpcenter.verifone.com/webcom-tms/terminals/configuration-update-for-legacy-terminal.md)
- [Software Update](https://helpcenter.verifone.com/webcom-tms/terminals/software-update.md)
- [Terminal Config Allocation](https://helpcenter.verifone.com/webcom-tms/terminal-configuration-allocation/terminal-config-allocation.md)
- [Terminal Configuration](https://helpcenter.verifone.com/webcom-tms/terminal-configuration-allocation/terminal-configuration.md)
- [Default Configuration](https://helpcenter.verifone.com/webcom-tms/terminal-configuration-allocation/default-configuration.md)
- [Software Update](https://helpcenter.verifone.com/webcom-tms/terminal-configuration-allocation/software-update.md)
- [Terminal Image Landing Page](https://helpcenter.verifone.com/webcom-tms/terminal-images/terminal-image-landing-page.md)
- [Adding Terminal Images](https://helpcenter.verifone.com/webcom-tms/terminal-images/adding-terminal-images.md)
- [Creating Image Groups](https://helpcenter.verifone.com/webcom-tms/terminal-images/creating-image-groups.md)
- [How To Add Images On To Terminals](https://helpcenter.verifone.com/webcom-tms/terminal-images/how-to-add-images-on-to-terminals.md)

## Webcom - Reports

- [Reports](https://helpcenter.verifone.com/webcom-reports/reports.md)
- [End Of Day Report Via Webcom](https://helpcenter.verifone.com/webcom-reports/transaction-report-search/end-of-day-report-via-webcom.md)
- [Refund Report Via Webcom](https://helpcenter.verifone.com/webcom-reports/transaction-report-search/refund-report-via-webcom.md)
- [Transaction Search](https://helpcenter.verifone.com/webcom-reports/transaction-report-search/transaction-search.md)

## Webcom - Users

- [Users](https://helpcenter.verifone.com/webcom-users/users.md)
- [Adding Additional Webcom User](https://helpcenter.verifone.com/webcom-users/webcom-users/adding-additional-webcom-user.md)
- [Creating A User Groups](https://helpcenter.verifone.com/webcom-users/webcom-users/creating-a-user-groups.md): Follow these steps to create and configure a User Group, assign permissions, and set account access.
- [How To Change Your Password](https://helpcenter.verifone.com/webcom-users/webcom-users/how-to-change-your-password.md): You can update your password at any time for improved security.
- [How To Reset Your Password](https://helpcenter.verifone.com/webcom-users/webcom-users/how-to-reset-your-password.md): If you’ve forgotten your password, you can easily request a new one.


---

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